Privacy Policy
PRIVACY POLICY
THIS PRIVACY POLICY IS AN ELECTRONIC RECORD in the form of an electronic contract under the Information Technology Act, 2000, and the rules made thereunder, along with the amended provisions concerning electronic documents/records. This Privacy Policy does not require any physical, electronic, or digital signature.
This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under the Information Technology Act, 2000, which requires the publication of a Privacy Policy for the collection, use, storage, and transfer of Sensitive Personal Data or Information.
This Privacy Policy is a legally binding document between You and ZIA Silver Jewellery (Profectus Technologies Pvt Ltd) (hereinafter referred to as ‘ZIA,’ ‘We,’ ‘Us,’ or ‘Our’). The terms of this Privacy Policy are effective upon your acceptance (directly or indirectly in electronic form, by clicking on the 'I accept' tab or by using the Website or other means). It governs the relationship between You and ZIA for your use of the website (defined below).
Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms, please refrain from using the website.
You hereby provide your unconditional consent to ZIA as provided under Section 43A and Section 72A of the Information Technology Act, 2000. By providing us your information or by using the services provided on the website, you consent to the collection, storage, processing, and transfer of your personal and non-personal information as outlined in this Privacy Policy.
1. Collection and Storage of Information
1.1 Personal Information: The information you provide or that is collected from you by ZIA may include Personal Information and Non-Personal Information.
1.2 Personal Information includes details that can be used to uniquely identify or contact you. Examples of Personal Information include, but are not limited to, your name, address, contact number, email address, financial information, IP address, and other identifiers or sensitive personal data.
1.3 Non-Personal Information may include your geographic location, details of your telecom or internet service provider, browser type, operating system, and details about your visit duration and interaction with the Website.
1.4 We may collect Personal Information from third-party services, including social media platforms, commercially available sources, or business partners. If you access the Website via social media, we may collect information such as your social media username, profile picture, email address, and other content that the social media service has the right to share.
1.5 Non-Personal Information is also collected via cookies and stored in server logs. You may choose to erase or block cookies through your browser settings.
1.6 You represent and warrant that all information you provide is authentic, correct, current, and updated.
1.7 Your information may be stored in electronic or physical form, in compliance with applicable laws. It may be processed in countries outside India with third parties, subject to commercial agreements and reasonable security standards.
2. Purpose for Collecting, Using, Storing, and Processing of Information
ZIA collects, uses, stores, and processes your information for any lawful purpose, including but not limited to:
- Facilitating your use of the Website.
- Processing and completing orders placed by you.
- Sending you updates on order status, services, and promotional materials.
- Personalizing your experience by presenting products and services tailored to your preferences.
- Addressing technical issues, customer queries, or service improvement.
- Protecting the integrity and proper functioning of the Website.
- Complying with legal obligations and law enforcement requests.
- Implementing information security and detecting breaches.
- Sharing information for research, analytical purposes, or business improvements.
3. Review and Management of Your Information
3.1 You may review, correct, update, or delete your Personal or Non-Personal Information by logging into your account or contacting us at app@zia.jewelry.
3.2 You may request the deletion of your data at any time. However, the Company may retain certain information for legal purposes or business continuity.
3.3 If you choose to delete or modify your information in a way that is inaccurate or unverifiable, ZIA reserves the right to discontinue providing services to you.
3.4 ZIA reserves the right to verify the accuracy of the provided information and may deny access to or correction of data if it violates another person’s rights or legal requirements.
4. Sharing and Disclosure of Information
4.1 ZIA may share or disclose your information to third-party service providers, banks, or business partners for lawful purposes such as order fulfillment or payment processing.
4.2 When ZIA transfers your data outside India, it ensures contractual obligations are placed on the recipient to adhere to this Privacy Policy.
4.3 ZIA may share aggregated or anonymized statistical data for research purposes. Personal Information will only be shared when necessary and as required by third-party service providers.
4.4 ZIA may disclose your information if legally required to do so, or in response to a request from law enforcement or regulatory authorities.
4.5 ZIA may share your information in case of a merger, acquisition, restructuring, or sale of the business, subject to the continued protection of your privacy rights.
5. Retention of Information
5.1 ZIA retains your information for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
5.2 If you deactivate or delete your account, ZIA may still retain anonymized data for business analytics or compliance with legal obligations.
6. Links to Other Websites
6.1 The Website may provide links to third-party sites for your convenience. ZIA does not guarantee the security or content of these third-party sites. You are encouraged to review their privacy policies before providing any data.
7. Security
7.1 ZIA takes adequate measures to ensure the security, integrity, and privacy of your information.
7.2 While ZIA strives to protect your personal information, it cannot be held responsible for security breaches caused by third parties or due to events beyond its control (Force Majeure).
8. Choice/Opt-Out
You may opt out of marketing communications by following the unsubscribe instructions provided or by contacting us directly at app@zia.jewelry. However, opting out may affect the services we can provide to you.
9. Updates to the Privacy Policy
ZIA may update this Privacy Policy from time to time. We encourage you to review the policy regularly to stay informed about changes. Continued use of the Website will constitute your acceptance of the updated policy.